Return Policy

Last Updated: 02.08.2024

1. Overview

Thank you for purchasing from prawniktatiana.com. We strive to provide high-quality digital guidebooks and ensure that our customers are satisfied with their purchases. Please review our return policy carefully.

2. Digital Products

Our products include digital guidebooks in PDF format. Due to the nature of digital products, we do not offer returns, exchanges, or refunds once the purchase is completed and the product has been delivered.

3. Refunds and Exchanges

No Refunds: All sales of digital products are final. We do not offer refunds or exchanges for any digital guidebooks once they have been downloaded or accessed.

Technical Issues: If you experience technical issues with accessing or downloading the guidebooks, please contact us at [email protected] as soon as possible. We will make every effort to resolve the issue promptly, which may include providing a replacement copy if necessary.

4. Customer Support

If you have any questions or concerns about your purchase or if you encounter any issues, please reach out to our customer support team at [email protected]. We are here to assist you and ensure you have a satisfactory experience with our products.

5. Incorrect Product Delivery

If you receive a digital guidebook that does not match the description on our website or is otherwise incorrect, please contact us at [email protected] within 7 days of receiving the product. We will review your request and, if applicable, provide you with a replacement or correct the issue.
6. Policy Changes

We may update our return policy from time to time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

7. Contact Us

For any questions regarding this return policy or your purchase, please contact us at:

prawniktatiana.com
Poland, Kraków.
Email: [email protected]